Last reviewed · Independent guide, not operated by Lowe’s
The real Lowe’s survey never asks for a card number, a bank account or a Social Security number. If a page claiming to be the Lowe’s survey wants any of those, close it.
The survey is genuine. The problem is the crowd of imitations around it, and telling the two apart takes about ten seconds once you know what to look at.
The five checks that settle it
Start at the address bar. The real journey starts at www.lowes.com/survey and hands you to survey.medallia.com, the feedback platform Lowe’s uses.
Anything else is not it. A domain that merely contains the words lowes and survey proves nothing at all.
Next, look at what is being asked for. Eighteen digits from your receipt, the date and hour of your visit, then opinions. Contact details come at the very end, and only for the prize draw.
Third, check the money direction. A real sweepstakes never asks you to pay anything to enter or to release a prize.
Fourth, look for the rules. The genuine start page links the sweepstakes rules and a winners list. Fakes rarely bother.
Fifth, be suspicious of urgency. Real entry periods run for a month. A countdown telling you the prize expires in nine minutes is a pressure tactic.
What a fake win notification looks like
| Warning sign | Why it gives the game away | What to do |
|---|---|---|
| You won but never entered | Entries only exist if you completed a survey or posted a card | Delete it. No entry means no win |
| A fee to release the prize | The prize is paid by check with nothing owed up front | Stop there and do not reply |
| Asked to buy gift cards | A near universal marker of prize fraud | Never buy cards for anyone who contacts you |
| Card or bank details requested | A check does not need your account number | Send nothing |
| Reply within an hour | Manufactured urgency to stop you checking | Slow down and verify independently |
| Odd sender address | Free mail domains, misspellings, random subdomains | Check the full address, not the display name |
Texts and social media posts
A common version arrives by text with a shortened link and a promise of a $500 reward for a two-minute survey.
Shortened links hide the destination, which is the entire point of using one. Lowe’s has no reason to hide where its own survey lives.
On social media, look for pages recycling the prize claim with a form on a site you have never heard of. Reporting the post takes seconds and helps.
What Lowe’s will never ask you for
A Social Security number, a bank account number, a card number, a password, or a payment of any kind. Not during the survey, not to claim a prize.
Nor will the real survey ask you to install anything. It is a web form and nothing more.
If you have already given details to a fake page, treat it as a card or identity issue straight away and contact your bank rather than waiting to see what happens.
About this site, plainly
This is an unofficial guide, not Lowe’s. We explain the rules in plain English and send you to the official page to actually enter.
We do not collect survey IDs, submit entries, check entry status or award anything. Nobody outside the sweepstakes administrator can.
Any site that offers to do those things for you is worth walking away from, this one included if it ever did.
Questions about Lowe’s survey scams
Is the Lowe’s $500 survey itself a scam?
No. It is a real sweepstakes sponsored by Lowe’s Companies, Inc. and run by an outside administrator under published rules.
Why does the survey leave lowes.com?
Because it runs on Medallia, the platform Lowe’s uses for customer feedback. That redirect is part of the real process.
I got an email saying I won, how do I check?
Compare it against the winners list linked from the official survey page, and remember that a genuine prize needs no payment from you.
Can a survey site steal my receipt ID?
A fake page can capture the number, and since each ID works once, that burns your entry. Enter only on the official page.
Where do I report a fake Lowe’s survey?
Report it to Lowe’s through their customer service channels, and to the US Federal Trade Commission if money or personal details were involved.
lowescom-survey.autos is an independent guide. We are not affiliated with, endorsed by or operated by Lowe’s Companies, Inc. We never ask for receipt IDs or personal details. The official survey and its sweepstakes rules are at www.lowes.com/survey.